Delivery & Returns

Delivery:

Even Strokes use DPD depending on the size and value of the order. You will be supplied a tracking number and we will add your email address and phone number to the consignments so you will receive updates putting you in control of your delivery.

Our ‘Free Postage’ includes UK Mainland on all orders over £30. Orders under £30 will be charged £4.99 for postage. 

Shipping is FREE to Europe on all orders over £300. Charges apply to Ireland and Scottish Highlands and Europe on all orders under £300. We aim to dispatch orders with 1 working day of the time we receive an order but this can vary on different products.  We can post worldwide but please message us first for a quote.

 Returns:

We are happy to refund, or exchange goods based on the following conditions:

  • Return requests must be submitted online by emailing us at info@evenstrokes.com within 21 calendar days of the delivery date.
  • Items must be returned to us within 30 days of the day your order was delivered.
  • Buyer pays return postage.  Postage should be tracked and adequately insured as we cannot refund any orders lost during postage back to us.
  • The goods need to be complete, unworn, unwashed and undamaged with the original packaging and tags.
  • Please include the returns form in your parcel when you return the product(s) to us. Please take time to include your name, order number and returns code on the form. 
  • If you do not have a returns form, please email us.
  • We reserve the right to adjust or refuse returns if original item is not received in original condition 
  • All sale items and international orders are final.
  • Exchange requests are subject to availability.

Full shipping costs for Europe:

Zone 1 - £9.99

Belgium, France, Netherlands, Austria, Germany, Luxembourg, Ireland

 

Zone 2 £14.99

Denmark, Czechia, Italy, Slovakia, Spain, Switzerland


Zone 3 - £19.99

Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden

Zone 4 - £24.99

USA, Isle of Man


Zone 5 - £27.99

Bosnia & Herzegovina, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Serbia, Romania

 

Zone 6 - £32.99

Rest of the World