Delivery & Returns

Delivery:

Even Strokes use DPD and Royal Mail depending on the size and value of the order. You will be supplied a tracking number and we will add your email address and phone number (if supplied) to the consignments so you will receive updates putting you in control of your delivery.

We aim to dispatch orders with 1 working day of the time we receive an order but this can vary on different products.  We can post worldwide but please message us first for a quote.

Free Standard Shipping

Our FREE Postage includes UK Mainland on all orders over £29.99.  Delivery is within 2-4 business days of order placement.  For orders below £29.99 we charge £2.99 for shipping

 

Full shipping costs for Europe:

Zone 1 - £9.99

Belgium, France, Netherlands, Austria, Germany, Luxembourg, Ireland

 

Zone 2 £14.99

Denmark, Czechia, Italy, Slovakia, Spain, Switzerland


Zone 3 - £19.99

Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden

Zone 4 - £27.99

Bosnia & Herzegovina, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Serbia, Romania

 

 

Returns:


We are happy to refund, or exchange goods based on the following conditions:

    • Return requests must be submitted online by emailing us at emma@evenstrokes.com within 21 calendar days of the delivery date.
    • Items must be returned to us within 30 days of the day your order was delivered.
    • Buyer pays return postage.  Postage should be tracked and adequately insured as we cannot refund any orders lost during postage back to us.
    • The goods need to be complete, unworn, unwashed and undamaged with the original packaging and tags.
    • Please include the returns form in your parcel when you return the product(s) to us. Please take time to include your name, order number and returns code on the form. 
    • If you do not have a returns form, please email us.
    • We reserve the right to adjust or refuse returns if original item is not received in original condition 
    • All sale items and international orders are final.
    • Exchange requests are subject to availability.
    • Refunds will be processed seven days after we receive back and process the returned item(s).